빠른 연락
주소
20층, 신세계 빌딩 1호, 미난 도로 1018호, 닌저우 지구, 닌보, 중국, ZIP:315040
Tel
0086-574-88013900
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Frequently Asked Questions: The B2B Buyer's Guide to Evaluating Us
Every serious buyer asks the same question before placing an order: can I really trust this supplier? Below we answer the questions we hear most often from procurement teams, distributors, and brand owners around the world. Each answer is written in plain language and laid out so you can scan the facts quickly.
At a Glance: Key Procurement Facts
| Topic | What We Offer |
|---|---|
| Certifications | ISO-certified processes with independently verifiable registration numbers |
| Minimum order | Flexible MOQ, including small trial orders on stock items |
| Sampling | Samples available before mass production, cost refundable on bulk orders |
| Production lead time | 25–35 days after deposit, depending on volume and customization |
| Payment | 30% deposit / 70% against bill of lading copy; L/C for long-term partners |
| Services | Full OEM and ODM with in-house engineering support |
1. How do we verify the authenticity of your ISO certification?
Trust should be based on evidence, not promises. Every certificate we hold carries a unique registration number issued by an accredited certification body, and you can confirm it yourself in the following ways:
| Verification Method | What You Receive | Typical Time |
|---|---|---|
| Look up the registration number online | Instant confirmation from the certification body's website | A few minutes |
| Contact the certification body directly | Written confirmation of scope, issue date, and validity | 1–2 business days |
| Request a live video audit | A real-time walkthrough of our production and QC stations | Scheduled at your convenience |
We are glad to send scanned copies with the certifying body's name and logo, and we welcome any independent check you wish to make.
2. What is your minimum order quantity (MOQ)?
Our MOQ is deliberately flexible, because we understand that new buyers often want to test a product before committing to volume. The table below gives a general guide:
| Order Type | Typical Minimum | Notes |
|---|---|---|
| Stock items | Small trial quantities | Ideal for first-time evaluation |
| Customized production | Higher volume | Required to keep unit costs competitive |
Send us your target quantity and we will confirm the best possible minimum for your project.
3. How do you guarantee product quality?
Quality is controlled at every stage, not inspected only at the end. Our process works as follows:
| Stage | Quality Control Measure |
|---|---|
| Raw materials | Incoming inspection of every batch from approved suppliers |
| Production | In-line checks at key assembly points |
| Finished goods | 100% functional testing plus AQL sampling |
| Before shipment | Pre-shipment inspection report with photo and video records |
Third-party inspection by SGS, BV, or TÜV can also be arranged at your request.
4. Can you provide samples before mass production?
Yes, and we strongly recommend it. Sampling confirms specifications, materials, and finishing before you commit to a full run. Sample lead time is usually 7–15 days, and the sample cost can be refunded against your bulk order. Simply share your requirements and we will produce a pre-production sample for your approval.
5. What are your lead times and shipping options?
| Stage | Typical Time / Options |
|---|---|
| Sampling | 7–15 days |
| Mass production | 25–35 days after deposit |
| Shipping | Sea, air, or express |
| Trade terms | FOB, CIF, or DDP quoted so you know your landed cost in advance |
6. What payment terms do you accept?
| Buyer Type | Payment Terms |
|---|---|
| Standard orders | 30% deposit, 70% balance against the bill of lading copy |
| Long-term partners | Letters of credit (L/C) and other mutually agreed arrangements |
7. Do you support OEM and ODM?
Absolutely. We offer complete customization for buyers who want to build their own brand:
- Custom branding, logos, and labels
- Custom packaging and instruction materials
- Product development from drawings or samples
- In-house engineering support from concept to production-ready sample
8. What after-sales support do you provide?
- A warranty on every order
- Responsive technical support with replies within one business day
- Replacement of any verified defective units
- Shipment tracking from our factory to your destination
Our Certifications (ISO / ASME / EN)
We maintain the certifications that global buyers rely on. Below you can review our certificates at a glance; each document can be verified independently with the issuing body.
Ready to Evaluate Us?
Send us your specifications and target market. We will reply with a detailed quotation, our certification documents, and a clear production plan—so your decision is based on facts, not promises.
